The helpdesk for solo founders.

Customer support without a support team. Unified inbox, AI replies, and a help center your customers can search on their own.

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Free forever · No credit card required

Customer support shouldn't require a support team.

Helpdesks are built around agents, seats, departments, and routing rules. You have none of those.

Foliosio is built for one scenario: customer meets founder. It removes friction between them.

Your customerasks a question
Foliosiohandles it
Youkeep building

Chat and email, one inbox.

Live chat and email arrive in the same place. Every conversation carries full context: who this person is, what they've asked before, and their current status.

Tag conversations, snooze them, set custom statuses, add fields specific to your product. Resolve when done.

Live chatEmailTagsStatusesSnoozeCustom fields

You decide how much of the inbox is yours.

As your product matures and your AI improves, you can adjust how much it handles. Foliosio follows your lead.

AI: Off

You handle it.

Foliosio keeps your inbox organised and context visible. You write every reply.

AI: Draft

AI writes. You decide.

Foliosio drafts a reply for each message. Send it, edit it, or dismiss it. Your customer sees only what you approve.

AI: Auto

AI handles it.

Foliosio replies using your product knowledge and help articles. You see every conversation and can step in at any point.

AI: Off

You handle it.

Foliosio keeps your inbox organised and context visible. You write every reply.

AI that knows your product.

Foliosio's AI knows only what you teach it. Add a paragraph about your product, a URL, or a help article, and it draws on that when replying to customers.

Website fetchfoliosio.com
Product overviewFoliosio is a lightweight helpdesk built for solo founders. It combines live chat, email, and AI replies in one inbox.
Getting started with FoliosioPublished help article
Your AI draws from these

A help center customers use.

Publish help articles in Markdown. Customers search and read them before reaching out, which keeps your inbox lighter.

The same articles feed your AI. Customers read them. The AI uses them to reply.

Work that runs on rules.

Set a trigger and pick an action. Foliosio tags conversations, closes resolved threads, and fires webhooks to your other tools.

Rules handle the routine. Your inbox fills with conversations worth having.

TriggersConversation created · Visitor message · Resolved
ActionsAdd tag · Close · Set status · Webhook

See what customers keep running into.

Foliosio shows you what customers ask most, where they get stuck, and which parts of your product would benefit from clearer documentation or a fix.

A full helpdesk, ready on day one.

Foliosio ships complete. You get a full helpdesk from the start, not a basic tool you'll outgrow.

Unified inbox
Live chat and email in one place
AI reply modes
Off, Draft, or Auto — your call
Knowledge base
Markdown editor, published articles
Public help center
Searchable portal for customers
Automation rules
Triggers fire, actions run
Analytics
Volume, AI resolution, topic clusters
Tags & statuses
Custom statuses, tags, and fields
Snooze
Pause and return to conversations later
Email channel
Email threads alongside your chats
Webhooks
Push events to your own systems
API & keys
Programmatic access to your workspace
Audit log & export
Every action recorded. Export anytime.

The best support inbox is an empty one.

Foliosio is designed to reduce your support load, not give you more tools to manage a larger one. Every feature — AI replies, automation, help center — moves in that direction.

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